PelangiQQ Terms & Conditions – A Complete Platform Usage Guide for Malaysian Players

This document contains the terms and conditions governing the relationship between you as a user and the platform PelangiQQ (official website: pelangiqq.best). By registering an account, making a deposit, or using any of the services provided by pelangiqq, you agree to be bound by all terms set out in this document.

We at pelangiqq believes that transparency is the foundation of trust. That is why this document is written in clear, straightforward language accessible to all Malaysian players — not in confusing legal jargon. We encourage you to read this document in full before using our platform.

To register and use the services of PelangiQQ, you must meet the following requirements without exception:

• Be at least 18 years old on the date of registration. PelangiQQ takes the protection of minors from gambling activities very seriously.
• Is a Malaysian citizen or lawful permanent resident located in a territory where the use of this platform is not prohibited under local law.
• Has never been designated as a person prohibited from gambling activities by any relevant authority.
• Acting on your own behalf and not as a proxy or representative for any third party.
• Never had an account closed or suspended at pelangiqq due to a prior policy violation.

Each user is only permitted to have one active account at PelangiQQ. Multiple accounts registered by the same individual will result in all associated accounts being suspended or closed, and any remaining balance or bonuses will be forfeited without notice.

During registration, you are required to provide truthful, accurate, and complete information, including your full name, date of birth, Malaysian phone number, and an active email address. PelangiQQ reserves the right to request identity verification documents at any time as part of the Know Your Customer (KYC) process.

You are fully responsible for all activity that takes place under your account pelangiqq yours. This includes keeping your password and login credentials secure and confidential.

Account Security

You must ensure your password is strong and not shared with anyone. If you suspect your account has been accessed without authorisation, you must notify the support team at pelangiqq immediately via email at support@pelangiqq.best. PelangiQQ will not be held liable for any losses arising from your failure to keep your login credentials secure.

Update Information

You are responsible for keeping your personal account information up to date and accurate at all times. Any changes to your phone number, email address, or banking details must be updated promptly via the account control panel or by contacting customer support.

• Inaccurate banking details may result in delays or failure when processing withdrawals.
• PelangiQQ is not responsible for failed withdrawals resulting from account information that has not been updated by the user.
• Additional identity verification may be required if account information is updated.

PelangiQQ accepts deposits via Malaysian local payment methods only. All transactions are processed in Malaysian Ringgit (RM) with no currency conversion or hidden charges.

Accepted Deposit Methods

Valid deposit methods at pelangiqq are as follows:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow (instant bank-to-bank transfer)
• FPX via Maybank2u
• FPX via CIMB Clicks

Withdrawal Terms

Withdrawals are processed within five minutes to a registered e-wallet or local bank account held in your own name. Withdrawal conditions are as follows:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals may only be made to a bank account or digital wallet registered under the same name as the account pelangiqq.
• Before your first withdrawal is processed, you may be required to complete the identity verification (KYC) process.
• Any bonus received must meet the specified wagering (rollover) requirements before bonus winnings can be withdrawn.

PelangiQQ reserves the right to suspend or decline any withdrawal request if there are signs of suspicious activity, fraud, or a breach of these terms. In such cases, you will be notified via your registered email.

All bonuses and promotions offered by PelangiQQ are subject to the specific terms and requirements stated in each individual offer. The following general conditions apply to all bonuses.

Welcome Bonus (Up to RM 600)

A welcome bonus of up to RM 600 is available to new members making their first deposit. The welcome bonus terms are as follows:

• For new members only, upon registration and first deposit.
• A 5x rollover requirement on the total deposit plus bonus amount must be met before any withdrawal can be processed.
• Bonuses must be used within 30 days of the credit date or they will expire automatically.
• Each member is entitled to the welcome bonus once only.

10% Weekly Rebate

A 10% weekly rebate is automatically credited every Monday to all active members based on their total bets placed the previous week (Monday to Sunday). No manual application required. The weekly rebate carries no rollover requirement.

PelangiQQ reserves the right to modify, suspend, or withdraw any bonus offer at any time without prior notice. All decisions made by pelangiqq in all bonus-related matters is final.

All bets placed through the platform pelangiqq is subject to the betting rules set for each sports category and casino game.

General Sports Betting

• All confirmed bets are final and cannot be cancelled except under specific circumstances, such as a match being cancelled or postponed for more than 24 hours.
• If a match is postponed and does not resume within 24 hours, all related bets will be fully refunded to your account.
• PelangiQQ reserves the right to void or reject any bet found to involve incorrect odds resulting from a technical error or data mismatch.
• In-play bets are final once confirmed. No cancellations are permitted after a bet has been placed during a live match.

E-Sports Betting & MPL Malaysia

For e-sports matches including MPL Malaysia, Dota 2, CS2, Valorant, and other titles available at pelangiqq, the following conditions apply:

• If a match is suspended due to technical reasons and is not resumed within the timeframe specified by the tournament organiser, all bets will be voided and refunded.
• Changes to the format or number of maps that differ from the original match setup may result in the cancellation of certain markets.
• Official results announced by the tournament organiser are final for bet settlement purposes.

Live Casino Games

For Live Casino games including Baccarat, Dragon Tiger, and other table games at pelangiqq, all outcomes determined by the dealer and viewed live by players via video stream are final. In the event of a technical disruption that interrupts gameplay, pelangiqq will resolve the matter in accordance with internal system records.

PelangiQQ is committed to protecting the personal data of all users in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. Your personal information is collected, stored, and processed in accordance with our Privacy Policy, which can be read in full on the Privacy Policy.

In summary, pelangiqq collects your personal information for the following purposes:

• Identity verification and the KYC process to comply with legal requirements.
• Processing deposits and withdrawals securely and accurately.
• Providing better and more personalised customer support.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Sending you information about relevant promotions and offers (with your consent).

Platform Usage PelangiQQ is intended for entertainment and lawful wagering purposes only. The following activities are strictly prohibited and may result in account closure and legal action:

• Registering more than one account or using another person's identity to register an account.
• Using automated software, bots, or any technical means to exploit the odds or bonus system.
• Engaging in systematic arbitrage betting with the intent to generate risk-free profits by exploiting odds discrepancies.
• Sharing your account with another person or allowing a third party to use your account.
• Attempting to influence the outcome of a sporting event or casino game by any means.
• Using the platform for money laundering or any other illegal financial activity.
• Abusing the customer support system or using threatening language towards staff pelangiqq.

PelangiQQ reserves the right to investigate and take action against any account suspected of engaging in the prohibited activities listed above, including account freezing, fund forfeiture, and reporting to the relevant authorities.

PelangiQQ provides the betting platform on an "as-is" basis and makes no guarantees regarding betting outcomes or potential winnings. All bets carry financial risk, and betting decisions are entirely the responsibility of the user.

Pelangiqq will not be held liable for:

• Financial losses incurred as a result of betting, regardless of the circumstances or cause.
• Service disruptions caused by technical issues beyond our control, such as ISP failures, power outages, or natural disasters.
• Losses caused by a user's failure to comply with these terms or by their own negligence.
• Betting outcomes arising from incorrect information obtained from sources outside the platform pelangiqq.

Maximum liability limit PelangiQQ under any circumstances shall not exceed the total amount deposited by the user in the 30 days preceding the incident in question.

PelangiQQ takes responsible gambling very seriously. We believe betting should be a source of enjoyment, not a cause of stress or financial hardship. That is why we provide a range of tools to help players stay in control.

Responsible gambling tools available at pelangiqq including:

• Daily/Weekly Deposit Limit: Set a maximum deposit limit over a specified period.
• Daily Bet Limit: Set a maximum amount you can wager per day.
• Temporary Self-Exclusion: Suspend your account for a period of your choosing.
• Permanent Self-Exclusion: Permanently close your account if needed.

If you or someone you know is struggling with a gambling problem, please reach out to the national helpline at 1800-88-5058 or visit the Responsible Gambling for further information and support resources.

PelangiQQ reserves the right to amend, update, or modify any part of these Terms & Conditions at any time without prior notice. The most current version will always be available on this page, with the update date clearly displayed at the top of the document.

Continued use of the platform pelangiqq following any amendments constitutes your acceptance of the updated Terms & Conditions. We encourage you to review this page periodically to stay informed of the latest applicable terms.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with this agreement shall first be resolved through consultation, and if that fails, through arbitration conducted under Malaysian law.

Contact Us

For any enquiries regarding these Terms & Conditions or any aspect of PelangiQQ, please contact our team:

• Email: support@pelangiqq.best
• Live Chat: Available 24/7 via the chat icon on the platform
• Response Time: Under 2 minutes via live chat; within 24 hours via email